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#1
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When I first noticed this on one cutting board I thought it was a fluke, that I had somehow not sized its image correctly, as the image is stretched down past the end of the board. Then I started looking at other designs' cutting boards...and they're ALL like that. From the timing it looks related to the elimination of the small boards, but I don't see why/how.
There is no question that I sized each and every cutting board correctly when I first applied images to them, so this must be a bug. Frankly, I'm not looking forward to going through all my designs and adjusting the sizing--again--on the cutting boards. Will this automatically get fixed? You know, roll the products back to how they were sized before this bug happened? |
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#2
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The large cutting boards have run out of stock several times these past months, and in an effort to prevent future out of stocks we have changed to a new large cutting board.
All existing cutting boards as of September 29, 2009, to show the new cutting board dimensions. Some images may look cut off, moved, or will no longer show as a full bleed on the website. Each order containing a large cutting board will be reviewed and the image adjusted by Printfection staff before the order goes to printing to avoid any quality control issues while we transition to the new cutting board. We suggest reviewing any cutting board products you have on the website and adjusting positioning and sizing as needed. The new cutting board dimensions are 15.5 x 11.5 inches (old dimensions 15.25 x 12.25). Any future cutting boards will need to be designed with the new dimensions in mind.
__________________
Rachel Printfection Customer Love Team |
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